Area
National (Spain and Andorra) and International
Physical Characteristics
Maximun dimensions:
- Envelope or Box: Length + Height + Width = 90 cm., without the largest dimension exceeding 60 cm.
- Roll/Tube Length + 2 times the diameter, without the largest dimension exceeding 90 cm.
Minimun dimensions:
- Envelope or Box: 14 x 9 cm.
- Roll/Tube L + 2 times the diameter, without the largest dimension being smaller than 10 cm.
Deliveries under the minimum requirements must bear an attached label of 10 x 7cm indicating the address and postage.
Weight:
- Up to 2 kg
Additional services
- Confirmation of reception
- Request for restitution, modification or address correction
- Insured Value (Countries that accept this service)
- Cash on Delivery
- Home pick-up service (with contract)
- In-hand delivery (according to country)
Additional services with special agreements:
- Return of information.
- Administration of delivery:
- Second urgent delivery.
- Third ordinary delivery
- Second urgent delivery.
Logistical operations and delivery periods
Operations:
- National:
By attaching the word "CERITICADO" (or the relevant label) on the left upper angle of the front side of the mailing.
- International:
By attaching on the left upper angle of the front side of the mailing, the words "RECOMMANDÉ / CERTIFICADO" and "PRIORITARIO/ PRIORITY" (in white letters on a blue background), or the relevant labels
Delivery times (average according to origin/ destination, for items deposited before 16:00 in offices open in the afternoon or 14:30 in offices open mornings only):
Local 1 working day
Provincial 2 working days.
- Nacional: Nationwide delivery of 93% of items within 3 working days.
- Europe: 3 to 4 working days.
- Other destinations depend on the country.
Guarantees
1. National: For loss or mislaying of the delivery: €30
2. International: For loss or mislaying of a delivery: return of the ordinary paid fee (does not include certificate or insurance) plus 30 DEG (special giro rights) (2008: Spain: 1 SDR = €1.1354; max.: €3000 = 2642 SDR)
Price
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