- Sending documents
Letters and documents
Telegrams
Bureaufax/Fax
- Sending Parcels
- Money
- A.P.E.
- BanCorreos
- Other Services
- Stamp Collecting
- Museum
- Customer Service
- Corporate information
 
- Press room
 
Individuals > Sending documents > Letters and documents > Registered Mail: Characteristics

Registered Mail: Characteristics

Area

National (Spain and Andorra) and International

Physical Characteristics

Maximum Dimensions:

- Envelope or Box: Length + Heigth + Width = 90 cm, without the largest dimension exceeding 60 cm.

- Roll / tube: Length+ 2 twice the diameter = 104 cm, without the largest dimension exceeding 90 cm.

Minimum Dimensions:

- Envelope or Box: 14 x 9 cm.

- Roll/tube: Length+ twice the diameter = 17 cm, without the largest dimension being smaller than 10 cm.

The mailings with dimensions inferior to the minima should wear a label 10 x 7 cm stating the address and the stamping.

Weight

- Up to 2 kg

Addicional Services

- Confirmation of reception.

- Insured Value (Countries that accept this service)

- Cash on Delivery (Countries that accept this service)

- In hand delivery (according to country)

Logistical operations and delivery periods

Operations:

- National: Apply the word CERTIFICADO (or the corresponding label) on the left upper angle of the front side of the mailing

- International: Apply on the left upper side of the front side of the mailing, the words RECOMMAND/ CERTIFICADO and PRIORITARIO / PRIORITY (in white letters on a blue background), or the corresponding labels

Delivery times (average according to origin/ destination, for items deposited before 16:00 in offices open in the afternoon or 14:30 in offices open mornings only):

- Local: 1 working day

- Provincial: 2 working days.

- Nacional: Nationwide delivery of 93% of items within 3 working days.

- Europe: 2 to 4 working days.

- Other destinations on the country

Guarantees

1. National: For loss or mislaying of the delivery: €30

2. International: For loss or mislaying of the delivery: return of the ordinary paid fee (does not include certificate or insurance) plus 30 DEG (special giro rights) (2011: Spain: 1 SDR = €1,1341; max.: €3000 = 2645 SDR)

Fare

View prices

Customer service | Products A-Z | Social Responsibility | Profile of contracting party| Web Map
Accessibility | Legal | Privacy Policy
© Copyright 2005 Sociedad Estatal Correos y Telégrafos, S.A.