Introduction

The aim of our company is to offer a postal service that is universally accessible, of high quality, regular, efficient and reasonably priced. The fulfilment of this legal obligation is complemented by Correos's status as the main postal provider, with a wide range of services to meet the new and growing demands of customers and clients and through our commitment to achieving the satisfaction and professional development of its employees.

Quality, efficiency and innovation are the three basic aims that Correos pursues as the Universal Postal Service in order to improve its competitiveness in the market. Quality, efficiency and innovation are basic priorities for all the areas and all the people who make up this state company.

The basic priorities for the staff at Correos in all areas of activity are quality, efficiency and innovation.

We lead the postal industry in Spain in the non-urgent transport of documents and goods. We distribute more than 4,600 million deliveries each year and reach 19 million homes and two million companies.

We are the leading company in the country for capillary action and national coverage with more than 10,000 points of access to our services: 2,349 multiservice offices, 99 special services units, 1,813 delivery units and 7,497 rural service points (customer services and/or deliveries). We are also increasingly accessible - we have an office open 24 hours a day, 365 days a year in every house and business with a computer connected to internet.

We are, above all, the company with the largest number of people at the public's service. Over 64,000 professionals are working to make Correos more modern, efficient and competitive, offering customers and clients the best solutions.