- Sending documents
- Sending Parcels
- Money
- A.P.E.
- BanCorreos
- Other Services
- Stamp Collecting
- Museum
- Customer Service
Requests for
  information
Help guides
Forms and documentation
Postage systems
- Corporate information
 
- Press room
 
Individuals > Customer Service > Requests for information

Requests for information and complaints


Enquiries and requests for information

Enquiries and requests for information

We provide you with search tools that enable you to get the information you want or, if you prefer, you can send us your enquiry and we will get back to you as soon as possible.

See more


Feedback and Suggestions

Feedback and Suggestions

We want your feedback on our products and services and any suggestions you may have that enable us to meet your needs better.

See more


Complaints and claims

Complaints and claims

If you wish to lodge a complaint or make a claim, check the status of your complaint or claim or view the decision reached in relation to your complaint or claim, please use the options listed below.

See more


Atención cliente
Atención Cliente Bancorreos
Plazos e Indemnizaciones
Customer service | Products A-Z | Social Responsibility | Profile of contracting party| Web Map
Accessibility | Legal | Privacy Policy
© Copyright 2005 Sociedad Estatal Correos y Telégrafos, S.A.