Portal de Correos - Regulatory Information

SEND ONLINE

Send documents from any device and from anywhere with the same legal validity.

Burofax

Send documents urgently and securely

Letter

Send a digital, ordinary or certified letter

Postcard

Send digital postcards online

PREPARE ITEMS TO SEND

Print out your labels and pay for your deliveries before going to the Post Office

PAQ 48

Delivery in 24/48 hours, depending on point of origin and destination

Certified Letter

Guarantee reception with a signature

Administrative Notifications

Suitable service for legal communications

WE CAN HELP

Regulatory Information
Portal de transparencia

Regulations

Reference to the regulations

 Información Normativa

 Reference to the regulation on the legal regime and nature; on activity, supply, goods and service procurement; and on good governance and transparency for management.

 

 

Legal nature and regime

The Public Limited Company Correos y Telégrafos, S.A., S.M.E was founded on 29 June 2001 pursuant to the provisions of Article 58 of Law 14/2000, of 29 December, on Fiscal, administrative and social order measures.

The Council of Ministers resolution of 16 March 2012, approving the public business and state foundation sector Restructuring and Rationalisation Plan, published in HAP Order/583/2012, of 20 March, established a change of ownership of Correos, among other measures, with the subsequent incorporation of all the shares in favour of SEPI.

Correos is a commercial company governed by a private law, except in matters that fall under budget, accounting, financial control and procurement regulations as a public business sector company, according to the provisions of Article 3 of Law 47/2003, of 26 November, the General Budget Act, in coordination with Article 166 of Law 33/2003, of 3 November, on Public Administration Assets.

 

Procurement

Regarding procurement, the regulatory framework comprises:

- Royal Legislative Decree 3/2011, of 14 November, approving the consolidated text of the Public Sector Contracts Act.

- Law 31/2007, of 30 October, on procurement procedures in the water, energy, transport and postal services sectors, Additional Provision Two of which expressly indicates Correos y Telégrafos, S.A., S.M.E as the contracting entity subject to the Law.

- The Company's internal procurement Instructions. These instructions are freely available on the contracting entity's profile at  www.correos.es.

 

Activity

Correos is the operator appointed by law to provide the universal postal service in Spain according to the quality, regularity, accessibility and affordability requirements that make the right to postal communication effective for all citizens in a market that was fully liberalised on 1 January 2011 under Law 43/2010, of 30 December, on the Universal Postal Service, User Rights and the Postal Market.

This Law essentially regulates the universal postal service collection, acceptance, distribution and delivery conditions required of the appointed operator, as well as the cost and funding of these obligations, prices and other tariff conditions of postal services.

Furthermore, as an approved carrier, Correos offers a wide range of parcel options under Law 16/1987, of 30 July, on Land Transport, and Law 15/2009 Regulating Goods Land Transport Contracts.

 

Transparency and good governance

Meanwhile, Law 19/2013, of 9 December, on transparency, access to information and good governance, provides that all public sector companies must regularly publish and update relevant information to guarantee transparency regarding the operation and control of its public activity.