Portal de Correos - Privacy


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By means of this notice, the State Company Correos y Telégrafos S.A. (hereinafter, Correos) informs of its personal data protection policy with the aim that users can freely and voluntarily select whether they wish to communicate to Correos the personal data requested upon subscribing to the services offered through the web site www.correos.es
Users are advised that some of the services offered through the web site may include specific conditions on the matter of personal data protection. Access to these services implies acceptance of the specific conditions established for them. 

The user guarantees that the personal data provided to Correos are accurate and any modification that affects them will be communicated. In consequence, Correos is exonerated from any responsibility derived from non-compliance by the user of this guarantee. 

The data provided by users will be incorporated into an automated personal data file owned by Correos, for the purpose of managing the contracted services. The forms indicate the obligatory and optional fields to be completed.

Prior to any other use or purposes of the files owned by Correos, the user's consent is requested pursuant to Organic Law 15/1999, 13 December, on Personal Data Protection.

Users are made aware of which personal data are incorporated into Correos files, and may exercise their rights to access, modify, cancel and oppose it pursuant to Organic Law 15/1999, 13 December, on Personal Data Protection. To these effects, the user may opt to contact Correos through the telephone number 902 197 197 or in writing accompanied by a copy of their National ID Document or equivalent document to the Sociedad Estatal Correos y Telégrafos S.A. C/ Vía Dublín nº 7 - 28070 Madrid; The above is without prejudice to the utilities of access, modification and revocation of consent which, as applicable, Correos has made available to the user on the screens in the respective services.

Correos guarantees that it has adopted the opportune security measures in its facilities, systems and files, as well as the confidentiality of its personal data.

Correos guarantees that in the event of sub-contracting any part of the service(s) offered to the user, and for its execution it were necessary for the subcontractor to access the personal data in its condition of responsible party for the treatment on behalf of Correos, the data protection obligations shall be stipulated contractually with the company contracted, pursuant to article 12 of Organic Law 15/1999, 13 December, on Personal Data Protection.

CORREOS informs that cookies are used while navigating the Portal. Cookies are data files that are generated on the user's or customer’s computer which enable Correos’ systems to record the user's navigating characteristics or preferences. These cookies are associated to the browser of a certain computer (an anonymous user) without providing any of the user’s personal data. In no case can it read information stored on the computer, serving exclusively for internal purposes, such as browser navigation. The user has the possibility to configure their browser to be advised on-screen about receiving cookies and to decide whether to accept or prevent the installation of cookies on their hard disk, if applicable. Please consult the instructions and manuals of your browser for further information.