Telegram

Send your urgent messages reliably by Telegram.

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Additional services

Acuse de Recibo

We provide you with written confirmation that your telegraphic document has been delivered, so you have a record of the person who received it and the date and time it was collected. 

Certified copy

As the sender, keep an authenticated copy of the communication sent by Burofax or Telegram. You can request this service when sending the item, or later. Legally valid.

Electronic Proof of Delivery (ePOD)

Digital recorded delivery receipt.
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Certifications

For recorded items, an additional delivery certification service is available, giving you legally valid proof of delivery to present to third parties. 

Content Certification

We certify the content of your message sent by burofax, which serves as legal proof in relation to third parties. This can be requested up to five years after the item has been accepted.

Delivery Notification

Written confirmation of delivery, so you know who received the item and when.
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120 months custody

You can request that we hold on to your item for longer, from between 60 to 120 months, if during this period you need to ask us for content certification.
Register in Mi Oficina and choose whether you want to send a Telegrama Nacional or Telegrama Internacional. You can put an identifier on your telegram that will enable you to manage it from your account.  
Prepare your telegram, write the text or choose any of the predefined messages we offer.
Add the recipients one by one, by uploading a file or reusing recipients from previous deliveries, and include any added value services you would like for this product.
Pay with a credit card, debit card or PayPal, or by charging the service to a Correos contract. 

Product information

Description

With Telegram from Correos, you can send your urgent messages at any time without leaving the house. Delivery is made with the recipient's signature and we send you a notification so there is a signed record of it.

In addition, you can request a certified copy, both of the content of the telegram and notification of delivery, valid as legal proof before judges, courts and third parties. 

Method of sending

  • In person, by going to any Correos Post Office.  You can pay by cash or card
  • Online, from anywhere, using the Mi Oficina service on our website. Payment is made by card
  • Over the phone, for contract customers only. Remember that you must provide your contract number to do this procedure over the phone.
    • By calling 915 222 000, for contract customers only. Remember that you must provide your contract number to do this procedure over the phone.
      • Monday to Friday: from 8:00 to 21:45.
      • Saturdays: from 08:00 to 14:30 (except national holidays).
    • Through Correos Customer Service at 915 197 197, selecting option #3 to "receive commercial assistance", and then sub-menu #3 "send a telegram".
      • Monday to Friday: from 8:00 to 20:00.
      • Saturdays: from 09:00 to 13:00 (except national holidays).

Now you just have to tell us where you would like us to send it:

  • Home of the recipient
  • Correos Post Offices.
  • To a PO Box.

Guarantees and delivery periods

For delays attributable to Correos, the charge corresponding to the Telegram is refunded, excluding added values.

Telegrama Nacional

  • Time period in which to register an incident or claim: minimum 2 days and maximum 6 months.
  •  Terms and Conditions: the delivery period will be the same business day in locations that have an urgent delivery unit.

Telegrama Internacional

  • Time period in which to register an incident or claim: minimum 3 days and maximum 4 months.
  • Terms and Conditions: the delivery times will depend on the destination country.

Remember that delivery times will only be fulfilled if the online reception process has been completed before 12:45 and the destination is a location with a Special Delivery Unit.

Prices

If you would like us to make you a personalised offer, talk to us.