Customer Service

How can we help you?

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Rates
Check the prices of our products.
 Tracking deliveries
Track your item in real time.
 Find your nearest post office, post box or CityPaq
We’re always nearby, wherever you are.
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Exploring the issues

Send
  • How to prepare your item
  • How Mi Oficina works
  • Measurements and weights

Receive
  • Collect item
  • Mailing code
  • Delayed shipments
  • New Import Security Process
  • Import VAT on e-commerce

Your query/your complaint
  • Handling of Queries and Complaints
  • Queries and Complaints Form

Customs information
  • Imports
  • News Imports
  • Exports
  • Import VAT on e-commerce

Coverage and guarantees
  • National
  • International

Information security
  • Phishing
  • How Correos looks after your security
  • Ten golden security rules
  • Email Checker

Special situations

Distribution
  • Special Distribution Situations

Atención al cliente

Solicita más información

Solicita a través de este formulario la información que necesitas

En nuestras oficinas

Si deseas atención presencial, puedes ir a cualquier oficina de Correos.

Más formas de contacto con Atención al Cliente

Consulta: Aviso legal