AXA Insurance

Wherever Correos is, AXA protects you.

WE CALL YOU
AXA Insurance WE CALL YOU

Get a Correos Pre-Paid Card for € 30 when you take out your insurance policy

Promotion valid for new car, motorbike, home, life, funeral and health insurance policies that meet the requirements established in the terms and conditions.

 

WE CALL YOU See the terms and conditions

Choose the insurance designed for and by you

Protect your home, your vehicle or your loved ones with the confidence of AXA and the proximity of Correos. What more could you ask for? We guarantee you a flexible, customised offer so that you are covered when you need it most, with the peace of mind that comes with always being covered.

How can I take out an insurance policy?

Find out about your AXA insurance policy with Correos either online or at your nearest Correos office, with no paperwork and in just a few minutes. And start enjoying all its advantages!

Online
Choose the insurance you need
Fill out the contact form
"We call you"
A consultant will call you and guide you step by step to take out your insurance policy

In the Office
Go to your local broker Correos office (find it here, and make sure it offers AXA Services).
Find out more from one of our agents
Receive all the information you need and take out insurance immediately

Correos and AXA, a partnership you can trust

WE CALL YOU

Any questions? We can answer them for you

How do I find my nearest broker Correos office?

You can find your nearest Correos and AXA broker office through our Office Locator. In the office details you will be able to see whether the office you have selected offers "AXA Services".

What insurance policies can I take out through Correos and AXA?

What a great question! And, unsurprisingly, we have a great answer. You can take out life, funeral, home, car, motorbike and health insurance. Each one is designed to suit your needs and give you the protection you're looking for.

How can I take out an insurance policy?

Taking out an insurance policy is very fast, almost as fast as the speed of light. And, best of all, it is customised by our teams.

You have two options:

  • Online: fill out the form on this page and a consultant will contact you.
  • At the post office: visit your nearest post office and ask our customer service team for information about the insurance policies available.

Can I take out more than one insurance policy?

Of course! You can take out as many insurance policies as you need. Our consultants will help you set up the cover that best suits your situation.

What documentation do I need to take out an insurance policy?

When it comes to documentation, things get serious, but it's much easier if you have all the information at hand. Generally, you will need your national ID card (DNI or NIE) and, in some cases, additional information depending on the type of policy. Our team will inform you of the specific requirements during the contracting process.

Does the insurance have international cover?

This is a very common and very important question. International cover depends on the type of insurance. For example,  Life insurance may offer international cover depending on the conditions contracted.

Of course, you can ask our consultants about specific details and all the opportunities available to you.

How can I manage my AXA insurance policies once I have taken out insurance through Correos?

MyAXA will be your trusted stop for that! You can manage your insurance policies through the MyAXA APP and WEBSITE, as well as accessing the 24x7 Call Centre. 

  • AXA General Customer Service telephone number: 900 909 014

From there, you can consult your policies, carry out procedure and contact customer service.

If I have an emergency, how can I contact AXA?

By calling the AXA helpline.

These are the main 24-hour emergency telephone numbers, including the general helpline: 

  • AXA General Customer Service telephone number: 900 909 014 
  • Roadside assistance: 900 300 188
  • Emergency assistance at home: 900 908 832
  • Medical emergencies: 900 908 795

How can I file a claim on a policy?

If you need to file a claim, you can do so via the AXA APP or WEBSITE , or by calling the AXA General Customer Service telephone number. 900 909 014.

In addition, your broker Correos office can also open a file so that AXA contacts you.

What information do I need to file a claim?

To file a claim, you will need to have the following information at hand:

1. Policy number

2. Insured party’s information

3. Date of the incident

4. Description of what happened or comments from the customer

What documents speed up the processing of a claim?

Attaching photos, invoices, EAS (European Accident Statement) and any other evidence will speed up the settlement of the claim.

How can I contact the AXA complaints service?

At Correos and AXA we want to help you resolve any incident related to policy issue and payment, following up on your claim or any other procedure you may need through these priority channels to provide you with a quick response. Therefore, the following website is at your disposal to communicate with us: https://www.axa.es/quejas-y-reclamaciones