Terms and Conditions - Take Home a €30 Correos Pre-Paid Card Campaign

ONE. ORGANISING COMPANIES

AXA SEGUROS GENERALES S.A. DE SEGUROS Y REASEGUROS with tax ID A-60917978 and registered office at c/Monseñor Palmer, 1, 07014 Palma de Mallorca and AXA AURORA VIDA, S.A. DE SEGUROS Y REASEGUROS, tax ID A48464606 and registered office at C/ Alameda de Urquijo, 78, planta baja, 48013 Bilbao (hereinafter, jointly AXA) will carry out a promotion throughout Spain, in the form of a direct gift.

 

TWO. TIME AND TERRITORIAL SCOPE

Promotion available for policies issued and with an effective date between 15/05/2025 and 15/07/2025 (both inclusive).

Any reference to time in these Terms and Conditions shall be understood to refer to the geographical area of Madrid (Spain).

 

THREE. ELIGIBILITY TO TAKE PART IN THE PROMOTION

Individuals (who hold a NIF or NIE) over 18 years of age who are residents in Spain and who take out the insurance policy (policyholder) and meet the following conditions may benefit from the promotion and be entitled to the gift:

All those customers and/or new customers who take out a new car, motorbike, home, life or funeral insurance policy during the campaign period with a net annual premium equal to or higher than:

  • Home, Life and Funeral insurance: € 200
  • Car and/or motorbike: € 300

The products included are:

  • Car: Car 360 (8759)
  • Motorbike: Moto 360 (8760)
  • Home: Hogar único (8451)
  • Life Risk: Vida Protect (2278)
  • Funeral:  Decesos (7676)

Exclusive promotion for policies taken out through any Correos channel, with the scope and products included in these terms and conditions.

In order to participate in this promotion, at the close of the campaign on 15 July 2025, customers who have taken out their insurance policy must have paid their bill, have provided a correct e-mail address and contact telephone number, and not be on the Robinson list.

AXA reserves the right to modify, suspend or cancel the promotion in whole or in part, for justified reasons; such a modification or suspension will be communicated through the same channels and with the same dissemination.

The company reserves the right to demand return of the gift in the event of non-payment of the premiums of the policies included in the promotion after 45 days with the receipt pending payment.

 

FOUR. PURPOSE OF THE PROMOTION

The aim of this promotion is to incentivise customers to take out new car, motorcycle, home, life and funeral policies under the requirements established in these terms and conditions.

 

FIVE. PRIZE

The prize in this promotion consists of a physical Correos Pre-Paid card in the amount of €30.

Customers will receive a maximum of 1 gift card per policy, provided that the policy meets the conditions established in the campaign, and until the total number of cards in stock (5,200 cards) runs out.

Under no circumstances may the prize be exchanged, altered, compensated or transferred at the request of the participants or sold to third parties.

The customer will have a maximum of 3 months to collect their gift card from the time they receive the prize notification via email. Once the card has been collected within this period, the card's expiry date shall be the date printed on the card.

 

SIX. COMMUNICATION AND PAYMENT

The card will be delivered at any Correos office in Spain. You can use the search tool to locate the offices.

All customers who are entitled to a gift will receive a communication via email informing them that their gift is available and that they can go to a Correos office to collect it. To do so, the customer must show the email they received from AXA together with their ID. Customers will have two months from the time they receive the email to pick up their card at any office.

The gift will be delivered in two waves:

  • For purchases made between May 15 and May 31, 2025, provided the receipt is paid by May 31, 2025, and the rest of the conditions detailed in the aforementioned terms and conditions are met, you will receive notification that you can collect your gift card in the second half of June 2025.
  • For purchases made in May or June 2025, which meet the campaign conditions and the receipt is paid between June 1 and June 30, 2025, you will receive notification that you can collect your gift card in the second half of July 2025.
  • This will be the procedure for the duration of the campaign.

 

SEVEN. EXCLUSIONS

Potential customers and/or policyholders who are legal entities (CIF), persons under 18 years of age or legally incapacitated persons are not eligible to participate in the campaign. Customers whose bills are not up to date and those who do not have a direct debit for the policy and/or who have not provided a correct email address for the company's databases at the close of the campaign also may not participate.  

Employees of AXA Group companies or their direct relatives, AXA Group brokers or their AXA employees or relatives, as well as employees and/or direct relatives of the companies and professionals involved in managing or organising the campaign or any other broker other than Correos are not eligible to participate.

The promotion does not apply to substitutes for AXA or any AXA Group company.

Customers on the Robinson list are excluded from this promotion, as neither the broker nor the Company will be able to contact them to inform them of this promotion or to inform them of the corresponding credit to their account.

Robinson list customers are understood to be customers who have expressed their opposition to the processing of their data for commercial purposes, either when signing up for a policy, exercising their privacy rights or receiving commercial communications, such as, for example, this campaign. 

 

EIGHT. ACCEPTANCE OF THE TERMS AND CONDITIONS

Simply by participating in this promotion, participants accept its legal terms and conditions and AXA's criteria regarding the resolution of any issue arising from it.

Customers participating in the promotion must keep the contracted product for a minimum period of one year (i.e. temporary policies with a duration of less than one year are not included). In the event of non-compliance, AXA reserves the right to demand the return of the gift corresponding to the part of the premium not paid.

 

NINE. PRIVACY CLAUSE

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (“GDPR”) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (“LOPDGDDD”), the data controllers hereby inform you of their Data Protection Policy.

I. Who is the data controller for participants’ personal data?

The personal data of the data subject will be processed by:

  • AXA SEGUROS GENERALES S.A. DE SEGUROS Y REASEGUROS, with tax ID: A60917978 and registered office at Calle Monseñor Palmer nº1, 07014, Palma de Mallorca (Spain).
  • AXA AURORA VIDA S.A. DE SEGUROS Y REASEGUROS, with registered office at C/ Alameda de Urquijo 78 Planta Baja, 48013 Bilbao, and tax ID A48464606.

Hereinafter, the companies will be collectively referred to as “AXA”.

In order to ensure the faithful and transparent processing of the participant's personal data, AXA has a Data Protection Officer, who can be contacted at dpoaxa@axa.es.

As the exclusive agent of AXA Insurance and as a processor of your personal data, your data will be processed by “Sociedad Estatal de Correos y Telégrafos, S.A., S.M.E”, (hereinafter, Correos), with tax ID A83052407 and registered office at Calle del Conde de Peñalver, n. 19, 28006, Madrid (Spain).

II. Obligation to provide personal data

In general, the data being processed are compulsory to participate in the promotion or prize draw unless otherwise indicated. Therefore, if they have not been provided or were not provided correctly, your participation cannot be properly managed. The data subject guarantees that they are of legal age and that the data provided is true, accurate, complete and up to date, and they are liable for any direct or indirect damage or harm that may be caused as a result of failure to comply with this obligation.

In any event, personal data will be treated confidentially, and must be adequate, relevant and not excessive for the stated purpose.

III. Purposes for which we process your data

Your personal data will be processed by AXA for the following purposes:

  • To manage your participation in this promotion or prize draw, including, in the event that you are a beneficiary, the delivery by any means of communication of the prizes, gifts, promotional codes, discounts or incentives derived from the promotion or prize draw.
  • To make contact, if necessary, by the means provided during the course of the promotion.
  • AXA SEGUROS GENERALES S.A. DE SEGUROS Y REASEGUROS and AXA AURORA VIDA S.A. DE SEGUROS Y REASEGUROS will consult the customer databases of the entity of which the participant is already a customer, i.e. AXA SEGUROS GENERALES S.A. DE SEGUROS Y REASEGUROS and AXA AURORA VIDA S.A. DE SEGUROS Y REASEGUROS, respectively, to check that the participant meets the requirements established in these terms and conditions; this consultation is necessary to execution the contract to which the interested party is a party.
  • To comply with legally established obligations, such as tax obligations.

IV. Types of personal data processed

AXA will only process the identification data and contact details provided by the data subject when they took out their insurance policy, including:

  • Name and Surname(s)
  • Email / postal address
  • Telephone number

V. Legal grounds for the processing of personal data

AXA processes your personal data on the basis of the contractual relationship in force and on the basis of your consent to participate in the promotion or prize draw, as well as for the fulfilment of the legal obligations associated with obtaining the prize or gift. 

 VI. Data recipients

The data subject's personal data will not be disclosed to third party recipients, except to Correos in its capacity as a personal data processor, and to our technological service providers and other service providers when needed for the proper fulfilment of the purposes described above, and except for legally mandated disclosures. 

VII. International transfers of your personal data

We inform you that your personal data may be disclosed to recipients located in countries outside the European Economic Area. In these cases, the data will be processed with scrupulous compliance with European and Spanish legislation and, likewise, the guarantees indicated below will be implemented:

  • Recipient: Technology and marketing service providers
  • Country: USA
  • Guarantee: European Commission Adequacy Decision; Standard Contractual Clauses

VIII. Data storage time

Personal data will be kept for as long as you maintain your relationship with AXA and even thereafter for the applicable legal periods, unless you authorise its processing for a longer period or you request AXA to cancel such processing by objecting or revoking your consent. 

IX. Rights of data subjects

As the owner of the data, at any time the data subject has the right to contact AXA SEGUROS GENERALES, S.A. DE SEGUROS Y REASEGUROS, AXA AURORA VIDA, S.A. DE SEGUROS Y REASEGUROS, as data controllers, by e-mail and/or post at the following addresses:

  • Postal address: Calle Emilio Vargas, 6, Ejercicio de derechos de Privacidad-Atención cliente, 28043, Madrid (Spain).
  • E-mail address: buzon.lopd@axa.es

To do so, in the communication the data subject must sufficiently identify themselves, providing their full name and, if necessary, any other information that allows us to locate them in our database. In the event that the data subject has a representative, this person must also provide the supporting documentation under the terms provided for in the legislation in force in order to exercise the following rights:

  • Right of Access. The data subject has the right to be informed by AXA whether or not it is processing their personal data and, if so, to have access to such data and to receive information on the purposes for which it is being processed, the categories of data affected by the processing, the recipients to whom their personal data have been disclosed and the expected period for which the data will be held, among other information.
  • Right to Rectification and Erasure. The participant has the right to request the erasure of personal data provided that the applicable legal requirements are met, and the rectification of inaccurate data concerning him/her when, among other reasons, these data are no longer necessary for the purposes for which they were collected.
  • Limitation of processing, revocation of consent and total or partial objection to processing. Under certain circumstances (e.g. in the event that the data subject disputes the accuracy of their data, while this is being verified), you may request that we restrict the processing of your personal data and process them only for the purpose of pursuing or defending claims. The data subject may withdraw consent or object to processing at any time on grounds relating to their particular situation, when the processing is based on our legitimate interest or on the legitimate interest of a third party (including processing for the purposes of direct marketing and profiling). In this case, AXA will cease processing, unless legitimate reasons can be accredited.
  • Data portability. The data subject has the right to receive the personal data provided to AXA in a structured, common and machine-readable format, and to be able to transfer them to another data controller without being prevented from doing so by the data controller to whom he/she has provided them, in the cases provided for by law for this purpose.
  • Automated individual decisions. Furthermore, in addition to the above rights, for automated decisions, including profiling, you have the right to obtain human intervention from AXA, and to express your point of view and challenge the decision.
  • Other. Similarly, when personal data are transferred to a third country or to an international organisation, you have the right to be informed about how you can access or obtain a copy of the appropriate safeguards relating to the transfer. If you have any further questions or queries about exercising your rights or about the processing of your personal data in general, you can contact our Data Protection Officer dpoaxa@axa.es. Finally, you have the right to lodge a complaint with the national supervisory authority (Spanish Data Protection Agency at C/ Jorge Juan, 6. 28001- Madrid or tel. 912663517) or the supervisory authority of the respective autonomous community.

 

TEN. TAX CLAUSE

In accordance with current tax regulations, participants in this Promotion are hereby informed that the gift obtained from their participation is considered to be a capital gain, in accordance with the provisions of article 33 of Law 35/2006 on Personal Income Tax, and must be included in their tax return for the amount of its market value.

 

ELEVEN. RELEASE FROM LIABILITY

In the event that this campaign cannot be carried out, either due to fraud, technical errors, or any other reason beyond the organiser's control that affects the normal course of the campaign, AXA reserves the right to cancel, modify or suspend it, without the participants being able to claim any liability from the promoter.

Below are the companies that market the products included in the campaign:

  • AXA SEGUROS GENERALES S.A. DE SEGUROS Y REASEGUROS, with registered office at C/Monseñor Palmer nº 1 -07014 Palma de Mallorca, holder of tax identification number (NIF) A-60917978.
  • AXA AURORA VIDA, S.A. DE SEGUROS Y REASEGUROS, with registered office at C/ Alameda de Urquijo, 78, ground floor, 48013 Bilbao, holder of tax identification number (CIF) A48464606.

Headquarters: C/ Emilio Vargas 6, 28043 – Madrid.

 

TWELVE. ADVERTISING

These terms and conditions of the "Take Home a €30 Correos Pre-Paid Card" promotion are available to the public on the website:  AXA | Correos - AXA