Servicio Especial de Paquetería

We haven't reached the speed of light yet. However, with our new Servicio Especial de Paquetería (Special Parcel Service) we’re closer than ever to instant delivery. We offer a management service that will save you time when sending parcels to a home address

Without leaving the house, Correos provides you with a parcel home delivery service. We will collect your parcel, get it ready and deliver it wherever you tell us. Send your parcels whenever you want. Correos does it for you!

Managing home delivery of parcels is easier than ever. All you need to do is choose the type that best suits your needs and in a couple of steps you will have completed the admission process.

Sounds good, right? Read on to learn more about it.

Features of the Servicio Especial de Paquetería

We offer the Servicio Especial de Paquetería, the solution to your transport needs when sending parcels between individuals.

  • Tailor-made: you will be able to adapt the conditions of home delivery to your needs and those of the recipient. You decide when and where your orders arrive. 
  • With guarantees: we undertake to make two signed-for delivery attempts at home within the guaranteed delivery time. If we are unable to deliver, we will leave a notice in the recipient’s mailbox indicating the Post Office where they can pick it up within a maximum of 15 days.
    If we cannot deliver on time, we will refund the fee paid for the service.
  • Comprehensive insurance: you will have the option of protecting your packages against any unforeseen event through Valor Declarado (Declared Value), the additional guarantee that allows you to insure your goods up to a maximum value of €6,000. 
  • Modify: with this service you can easily modify the delivery date and address of your packages from your computer or smartphone. In this way, the shipping conditions will be adjusted to you or the person receiving your parcel in real time.
    Thanks to Modify, you can decide if the recipient can also make changes and even choose what they can modify. This option is available for all domestic shipments with home delivery.
  • For your peace of mind: let your recipients have constant updates on the status of your shipments. If you include their contact information when registering, we will send them a notification of parcel arrival via SMS or email.
  • Close to you: the Servicio Especial de Paquetería is available for shipments to mainland Spain and the Balearic Islands.

Pick-up process

You no longer need to go to one of our offices to drop off your shipments. With the Servicio Especial de Paquetería, Correos will pick them up and send them for you. How does it work? It's simple, all you have to do is fill in the address and day you want us to pick up your shipment. You will find where to select this option in the first step.

But... not only that! After picking up the parcel from a home address, we will print the shipping label for you so all you have to worry about is getting the parcel ready.

Important! Remember that the weight of the shipments may not exceed 20 kg.

Delivery times

Delivery times are flexible and will vary depending on the products you wish to ship.

Important! The Servicio Especial de Paquetería is only available for mainland Spain and the Balearic Islands. 

Prices

The price will depend on the type of shipment you have chosen.