Sociedad Estatal Correos y Telégrafos, S.A. (“Correos”) informs , you that it uses cookies on its websites. This cookies policy is supplementary to the website’s privacy policy.
What are cookies?
A cookie is a file or device that is downloaded to the user's computer/smartphone/tablet when certain web pages are accessed in order to store and retrieve information from the terminal device. Among other functions, cookies make it possible to store and retrieve information about a user’s browsing habits in order to improve the service offered.
Types of cookies
There are the following types:
1. There are two types of cookies, depending on the entity that manages the domain from which the cookies are sent and processes the data obtained:
2. Depending on the period of time that they remain stored in the user’s browser, they can be:
3. Depending on the purpose for which the data obtained is processed:
Cookies used on our website
The cookies used on our website as well as their type and function are identified below:
| Name | Purpose | Duration | Account holder |
|---|---|---|---|
| correosCookies | Generated to identify the configuration of the cookie settings selected by the user | Session | Correos |
| JSESSIONID | Generated by the application server when creating a user session on the Website | Session | Correos |
| SS_X_JSESSIONID | Generated by the application server when creating a user session on the Website | Session | Correos |
| SS_X_JSESSIONID | Generated by the application server when creating a user session on the Website. | Session | Correos |
| ASPSESSIONIDQCTCAAAQ | Generated by the COM+ Cache Rate Calculator to load initial combo with products | Session | Correos |
| OV2A | Generated on the website, but are the property of the Oficina Virtual (Virtual Office), for maintaining the session that a user has previously opened in the OV. First fragment of the OV2 coexistence cookie with COL | Session | Correos |
| OV2B | Generated on the website, but are the property of the Oficina Virtual (Virtual Office), for maintaining the session that a user has previously opened in the OV. Second fragment of the OV2 coexistence cookie with COL | Session | Correos |
| idiomaCorreos | Cookie used to know the browsing language when switching from Website to applications. | Persistent | Correos |
| OV2IDIOMA | Cookie that serves OV2/COL to display messages in the correct language (maximum duration of one year). | Persistent | Correos |
| política_cookies | Cookie for the acceptance of the cookies policy. | Persistent | Correos |
| Name | Purpose | Duration | Account holder |
|---|---|---|---|
| s_ecid | Verifies the AMCV cookie to maintain the user ID if it has expired | 2 years | Three |
| AMCV_###@AdobeOrg | This is used to identify a unique visitor | 2 years | Three |
| AMCVS_###@AdobeOrg | Indicates that the session has started | Session | Three |
| s_cc | Determines whether the cookies for Adobe are active | Session | Three |
| s_sq | Activates various features; contains information about the previous link that the user clicked on. | Session | Three |
| s_vi | This is used to identify a unique visitor | 2 years | Three |
| s_fid | Identifies a unique visitor if the standard s_vi cookie is unavailable | 2 years | Three |
| s_tslv | Used to determine new and recurring visitors | 1 year | Three |
| s_nr365 | Used to determine how many days ago a user last accessed the website | 1 year | Three |
| mbox | Adobe Target uses cookies to provide website administrators with the ability to test which online offers and content are most relevant to visitors. | 2 years | Correos |
| Hotjar | Set when a user first lands on a page. The Hotjar user ID that is unique to that site remains. Hotjar does not track users across different sites. It ensures that data from subsequent visits to the same site is attributed to the same user ID. JSON data type. | 1 year | Three |
| Name | Purpose | Duration | Account holder |
|---|---|---|---|
| Google Doubleclick | Doubleclick is used to manage third-party cookies. These cookies are used to provide relevant products to users that may be of interest to the user. The adverts shown to website users are served by a small selection of suppliers, including Invitemedia, Adviva.net, MSN, Google Display and Unanimis | Persistent | |
| Google AdWords | We use Google AdWords to provide relevant products to users that may be of interest to the people who have visited the website previously | Persistent | |
| Facebook Ads | Advertising services to monitor conversions and customise content | Persistent |
In the event that, by using cookies, we collect data considered as personal data in accordance with current legislation, we will process and store them for the time necessary to achieve the purpose of their use, depending on each case. Once these purposes have been achieved, they may be kept duly blocked in the event that they are necessary for the exercise, formulation or defence of actions and claims in relation to their use. After these periods, the information will be deleted.
No international transfer of data collected using cookies is foreseen by Correos. Notwithstanding the foregoing, with respect to the transfers that, in each case, may be made by third party installers of cookies on our website, you can obtain information in their respective policies, accessible at the links indicated above.
How to change cookie settings
The user can reconfigure their cookie preferences, consent to the use of cookies or withdraw their consent at any time via the link:
Similarly, the user can give their consent to the use of cookies or withdraw it at any time using their browser, enabling them to allow, restrict, block or delete the cookies used from our Website.
The way to do so differs depending on the type of browser used. The following links provide you with all the information you need to configure or disable cookies in each browser:
Users can also manage the storage of cookies in their browser and their deactivation using tools such as:
If the user does not allow the installation of cookies on their terminal device through their browser, it is possible that they may not be able to access the contents and services of our website correctly.
This Cookies Policy may be subject to amendments, so users are recommended to consult it every time they visit the website.