Customer Service

How can we help you?

Most popular

Rates
Check the prices of our products.
 Tracking deliveries
Track your item in real time.
 Find your nearest post office, post box or CityPaq
We’re always nearby, wherever you are.
 Correos Resuelve
Check out Correos.es with just one click.
 Seguros AXA
Find out which AXA insurance policies you can purchase through Correos.

Exploring the issues

Send
  • How to prepare your item
  • How Mi Oficina works
  • Measurements and weights

Receive
  • Collect item
  • Mailing code
  • Delayed shipments
  • New Import Security Process
  • Import VAT on e-commerce

Your query/your complaint
  • Handling of Queries and Complaints
  • Queries and Complaints Form

Customs information
  • Imports
  • News Imports
  • Exports
  • Import VAT on e-commerce

Coverage and guarantees
  • National
  • International

Information security
  • Phishing
  • How Correos looks after your security
  • Ten golden security rules
  • Email Checker

Special situations

Distribution
  • Special Distribution Situations

Atención al cliente

Solicita más información

Solicita a través de este formulario la información que necesitas

En nuestras oficinas

Si deseas atención presencial, puedes ir a cualquier oficina de Correos.

Más formas de contacto con Atención al Cliente

Consulta: Aviso legal