Customer Service

How can we help you?

Most popular

Rates
Check the prices of our products.
 Tracking deliveries
Track your item in real time.
 Find your nearest post office, post box or CityPaq
We’re always nearby, wherever you are.
 Correos Resuelve
Check out Correos.es with just one click.
 AXA Insurance
Find out which AXA insurance policies you can take out through Correos.

Exploring the issues

Send
  • How to prepare your item
  • How Mi Oficina works
  • Measurements and weights

Receive
  • Collect item
  • Mailing code
  • Delayed shipments
  • Import Security Process

Your query/your complaint
  • Handling of Queries and Complaints
  • Queries and Complaints Form

Customs information
  • Imports
  • News Imports
  • Exports
  • Import VAT on e-commerce
  • Tariff for low-value consignments within the EU

Coverage and guarantees
  • National
  • International

Cybersecurity
  • Phishing
  • How Correos looks after your security
  • Ten golden security rules
  • Email and SMS verifier

Special situations

Distribution
  • Special Distribution Situations

Atención al cliente

Solicita más información

Solicita a través de este formulario la información que necesitas

En nuestras oficinas

Si deseas atención presencial, puedes ir a cualquier oficina de Correos.

Más formas de contacto con Atención al Cliente

Consulta: Aviso legal