Correos has been working for years to reduce its impact on its surroundings and to provide services in an environmentally-friendly manner. For this reason, we are working hard to implement energy efficiency measures, with the collaboration of all our employees to reduce consumption, carry out processes efficiently with the help of the latest technology, measure and control our greenhouse gas emissions, and offer our customers products that contribute to reducing our environmental footprint.
All these actions led us to obtain ISO 14001:2004 certification in 2001. A transition to ISO 14001:2015 took place in 2016 thanks to the review and adaptation of the environmental management system, the scope of which includes the workplaces that could generate the greatest impact: the large processing centres, the international exchange office and some of the larger post offices around the country. Meanwhile, the quality part of the ISO 9001:2008 certification covers all the sites included in the environmental part as well as the entire network of post offices (approximately 2,200) and customer assistance services.