Send parcels or bulky documents within Spain and Andorra. Delivery is to the recipient's address and signed for.
The parcel is tracked during transit and signed for on delivery. The service is for parcels with or without commercial value.
It includes one attempted delivery. If it can not be delivered the recipient has 15 days to pick up the parcel from their local Post Office.
A second attempted delivery can be arranged free of charge with a simple phone call.
Save time at the post office and prepare items for posting from your computer in just four steps:
The free Paquete Azul Identification service lets you list and identify the parcels making up a list of posted items and their respective recipients.
If you want to register a list of posted items, please go to list registrations.
This also lets you:
If you have any questions about how this service works, please ask our online customer services.
Delivery is signed for. Tracked during transit. Signature on delivery at the recipient's address. If we can not deliver the parcel, we leave a note informing the recipient they can pick it up within 15 days from the nearest Post Office.
Large and Heavy Parcels:
Volumetric weight: For parcels in which the weight is not proportional to the size, the criterion applied will be weight/volume (167Kg/m3). This ratio will be verified when accepting the parcel, according to the following formula: length x height x width, expressed in cm / 6,000.
Deliveries with dimensions that are smaller than the minimum must have an attached 10 x 7 cm label bearing the address and the postage.
For loss of a parcel: €23.44.
You can track a delivery via the Post Office website or by telephone.