Portal de Correos - All products for sending documents

Product exclusively for government bodies, administrative and judicial agencies that need confirmation of delivery of their legal communications. These are certified items (signature on delivery) and include up to two attempted deliveries to a home address. If the first attempt is made before 15:00, the second will always occur after that time, at least 3 hours after the first (and vice versa). The second attempt will be made within three days of the first one. This complies with the requirements established in Act 39/2015 concerning Common Administrative Procedure for Public Administrations (in force since 2 October 2016), including additional proof of delivery services such as guaranteed receipt, through receipt notification or electronic proof of delivery, and delivery notification management.

Contracts for this product include the following services Notification of receipt and notification management.

   Additional Services National level

• Classification of deliveries
• Document digitisation
• Request to return, modify or correct the postal address
• Collect at home
• COD
• SMS to the notified person
• Third attempted delivery to the recipient
• Third delivery

New pre-registration process, simplified and optimised to improve accessibility and usability for any official body, which can identify and pay for all communications relating to administrative procedures from their own computers.

Delivery throughout Spain of 93% of posted items in 3 working days.

For items posted before 16:00 in offices which open in the afternoon, or 14:30 in offices opening only in the morning.

For mass mailings, the delivery times will be established by agreement with the client.

You can choose from among different senders and recipients for mass mailings. And there is also a document check to let you view free of charge, on your own computer, the legal validation of the proof of delivery. 

This uses the CSV or Secure Validation Code giving access to the electronically signed document in order to verify the integrity and authenticity of the signatures it contains and their respective time stamps. 

Save time and optimise the management of your postal items by preparing them on your computer: 

• Identify your posted notifications. 
• Register a set of recipients manually or by uploading a file of addresses, and indicate whether you want to include extra services. 
• Pay directly online with a bank card or PayPal, or on reception at the Post Office. 
• Preview and print, on your own computer, the labels or envelopes identifying your certified items, and the list of posted items. 

Si eres empresa y quieres que te hagamos una oferta personalizada, solicita información.