Send documents from any device and from anywhere with the same legal validity.
Send documents urgently and securely
Send a digital, ordinary or certified letter
Send digital postcards online
Print out your labels and pay for your deliveries before going to the Post Office
Delivery in 24/48 hours, depending on point of origin and destination
Guarantee reception with a signature
Suitable service for legal communications
Personalised delivery service, allowing your customer to decide where and when to have it delivered.
Sold by
Parcel shipment where you decide the date and time of delivery and Correos makes sure the customer receives it. Specially designed product for distributing parcels, when the client needs quick and efficient delivery.
What’s more, thanks to our Network, you can offer your customer different delivery options: Home, Office and of course, CorreosPaq Automated Parcel Terminals.
Includes SMS and/or email notifications to the recipient.
With the option of requesting free pick-up of the posted items (contract clients), incident management and information feedback.
Spain and Andorra. The service includes mainland Portugal*.
If you have any questions about how this service works, please contact the Correos Commercial Service.
Delivery types:
Deliveries are signed for and completed within a guaranteed period. There are 3 different delivery types:
Single-parcel and multiple-parcel shipments:
Up to 10 packages for customers with a contract.
Package Weight:
Volumetric weight: For parcels in which the weight is not proportional to the size, the criterion applied will be weight/volume (167Kg/m3). This ratio will be verified upon intake of the parcel, under the following formula: length x height x width expressed in cm / 6,000.
Size:
Sizes:
Extra dimensions:
1. With the Paq Premium and Paq Standard products, for parcels whose destination is inside Spain or Portugal, the maximum dimensions currently allowed for each shipment are:
2. For each one of the maximum allowed dimensions, two maximum allowed levels have been defined:
|
Levels |
|
Parameters for the maximum allowed dimensions |
Standard |
Extra |
No measurement can exceed |
120 cm. |
170 cm. |
The total for width + length + height cannot exceed |
210 cm. |
270 cm. |
3. Exceeding the standard measurements carries an extra delivery charge corresponding to the percentages that are displayed in the following table.
Description |
Surcharge |
|
No exceeding dimensions: |
0 % |
|
One exceeding dimension “One of the measurements exceeds the standard maximum” |
35 % |
|
One exceeding dimension “Width + Length + Height exceeds the standard maximum” |
35 % |
|
Two exceeding dimensions: (all) |
70 % |
Guarantees: When the delay is attributable to Correos, we will reimburse you.
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