Parcel service that gives companies a solution for receiving the goods they want to recover from their customers, and which were previously delivered by Correos, at no additional cost to them.
Parcel service which lets companies control the return of products which were previously delivered by Correos, whilst ensuring an excellent return and exchange policy for your customers.
This parcel service lets you recover your goods efficiently, optimally and at no additional cost to your customers.
It also lets the company control the deadline for customers to return goods, guarantee the deliveries and contract Correos' packaging for customer returns.
With this service there is an optional extra service, “Delivery with collection”, which gives companies a solution for the simultaneous delivery and collection of any type of documents or goods, with the possibility of an additional action (checking the content of the returned item, signing contracts, returning the dispatch note, etc.).
Companies interested in the advantages offered by the Paq Retorno Premiumshould contact our Commercial Service. They will configure a personalised offer for you and suggest exclusive additional services for contract customers.
Save time at the post office and prepare items for posting from your computer in just four steps:
The free delivery identification service lets you list and identify the parcels making up a list of posted items and their respective recipients. If you want to register a list of posted items, please go to list registrations.
Bulky items will have the weight /volume (167 kilograms / cubic metre) criterion applied, according to the following formula: Length x width x height (in centimetres) / 6,000
Maximum 30 kg. Volumetric weight 60 kg.
Get the parcel return service in 5 simple steps:
Guarantees: The guarantees are the same as the initial delivery, except for the delivery times.