SEND ONLINE

Send documents from any device and from anywhere with the same legal validity.

Burofax

Send documents urgently and securely

Letter

Send a digital, ordinary or certified letter

Postcard

Send digital postcards online

PREPARE ITEMS TO SEND

Print out your labels and pay for your deliveries before going to the Post Office

PAQ 48

Delivery in 24/48 hours, depending on point of origin and destination

Certified Letter

Guarantee reception with a signature

Administrative Notifications

Suitable service for legal communications

WE CAN HELP

“Door-to-Door” service

Not available

Ideal for:

Nacional

Travel suitcase-free on your RENFE trips with Correos

Forget about your heavy suitcases and travel hassle-free. All you need to do is choose the delivery and collection points for your baggage and we’ll take care of the rest.

  • Geographical Coverage: Nacional.
  • Size: Length + Height + Width = 150 x 70 x 50 cm. The three dimensions must not add up to more than 250 cm, with the only exception of skis.
  • Weight: Up to 25 Kg.
  • Delivery times: Office hours.
  • Rates: Consult Customer Services.
Correos

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CORREOS provides the “Door-to-Door” baggage service for RENFE, allowing passengers on AVE/Long Distance or Tourist Trains to send up to three packages to more than 230 national destinations.

In this way, RENFE aims to help their customers travel more comfortably, especially at peak times during holidays, and also better manage the space reserved for suitcases on board the trains.

Collection and delivery to suit the customer:

CORREOS collects the baggage in the indicated location or if the client prefers, they can drop it off themselves at any of the 2,400 post offices throughout Spain.

The delivery period is within one day for journeys between provincial capitals with more frequent connections – for example, in the case of AVE trains that run between Madrid and Barcelona, Valencia or Seville - and a maximum period of 48 hours applies for the rest of the mainland destinations. In total, the service covers more than 230 of the main national and tourist destinations in Spain, as well as some international destinations.

The RENFE baggage service allows customers to send their conventional baggage such as suitcases, backpacks or hand luggage, providing they comply with the maximum weight and size limitations. It may also be used for sending special equipment such as prams, bicycles, golf clubs or skis.

Physical characteristics:

Sending luggage:

  • Through this service, customers can send up to 3 items of luggage per ticket.
  • Both regular luggage (suitcases) and special luggage (bicycles, skis, snowboards, prams, golf clubs) can be sent using the service.

Maximum size:

  • Length + Height + Width =  150 x 70 x 50 cm. The three dimensions must not add up to more than 250 cm, with the only exception of skis.150 x 70 x 50 cm

Weight:

  • Up to 25 Kg.

Service contracting:

The service can be contracted and modified via the website www.renfe.com up until 12 noon on the working day prior to the baggage collection date. The customer selects the collection and delivery points: a home address, a CORREOS Post Office, a hotel, a railway station, or anywhere else they wish.

Service times: for dropping off or picking up items using this service , working hours are from 9 am to  7.30 pm.

General Terms and Conditions: Legal information on the baggage transport service.

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